Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Dec 31, 202513,108
How do I find my deposit address and tag/memo/comment?
Updated on Dec 30, 202564,950
How do I create passkeys? (app)
Updated on Jan 8, 202611,952
Why hasn't my withdrawal arrived in the account?
Updated on Dec 5, 202520,079
How do I reset Two-factor authentication (2FA)?
Updated on Jan 9, 20265,925
Getting started
OKX Beginner's Guide
Updated on Dec 16, 20251
How do I link an authenticator app?
Updated on Sep 8, 202515,483
Why hasn't my deposit been credited?
Updated on Jan 9, 202613,434
Why hasn't my withdrawal arrived in the account?
Updated on Dec 5, 202520,079
Do I need to pay fees for deposit and withdrawal?
Updated on Jan 13, 20265,476
FAQ
View more